IceStone

IceStone products are slightly porous, just like natural stone. Therefore, we require IceStone surfaces to be sealed with one of our recommended water-based or low-VOC sealers (please follow the sealant manufacturers' specific instructions). In addition, we have a Care & Maintenance Guide to help both fabricators and customers maintain their IceStone surface. IceStone durable surfaces are strong and require basic maintenance to preserve their beauty and performance. We recommend resealing your IceStone surface once a year, just as you would with quarried stone. We do not recommend using bleach or ammonia-based or abrasive cleaners on your IceStone surface. Please contact us if you have questions on your specific application.

Does IceStone need to be sealed?

• Yes. Our authorized fabricators follow a recommended sealing process. Once the product is installed, we recommend monitoring the surface. If you notice water no longer beads up on it, then it is time to re-seal and wax the surface. For commercial and residential installations we recommend that end users reseal their surface annually.

What sealants are best to use on IceStone surfaces?

• IceStone recommends using one of the following sealant products – Aquamix Penetrating Sealer, Buddy Rhodes National Look Sealer and Satin Sealer, or Bulletproof by StoneTech Pro.

How do you care and maintain your IceStone surface?

• While IceStone surfaces are extremely durable and versatile, the surface does require some maintenance and care. Just like granite and marble, IceStone surfaces can stain if not cared for correctly. Here are some quick tips to keep your IceStone surface beautiful:

IceStone recommends TileLab Grout & Tile Cleaner, TileLab OneStep Cleaner & Resealer, Simple Green Stone Cleaner, or 7th Generation’s All Purpose Cleaner. Avoid any abrasive, ammonia-based, or bleach-based cleaners – they may strip the sealer over time and make the surface more susceptible to stains. To add an extra layer of protection, we suggest applying a carnauba wax product two to three times a year. IceStone recommends Simple Green’s Stone Polish or Cheng’s Concrete Countertop Wax (please use sparingly). For more specific information on how to properly care and maintain your IceStone surface, please review the IceStone Care & Maintenance Guide.

If an IceStone surface stains, can it be removed?

• Yes - IceStone provides specific instructions in the Care & Maintenance Guide on how to remove stains.

Is IceStone heat resistant?

• IceStone surfaces are heat resistant, but the sealer may not be. Therefore, to maintain the integrity of the surface, we recommend using either a hot pad or a trivet to keep pots and pans off the surface.

Can you cut directly on IceStone surfaces?

• Yes, but IceStone recommends using a cutting board to preserve your knives.